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Return Policy

 

 

Returns
Our policy lasts 7 days. If 7 days have gone by since you received your purchase, unfortunately we can’t offer you a refund or exchange.

Customer satisfaction is our number one goal. If you are not completely satisfied with your item, you can mail back the item/s within 1 week of receiving it. Project 6 will refund you the cost of the item/s. The refunds will be issued within 48 hours and usually appear on your credit card or paypal statement within 3-5 business days. You can request a refund or replacement within seven days after receiving your order by sending us an email to info@project6ny.com. The return shipping costs are your responsibility.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Shipping
To return your product, you should mail your product to: Project 6, 407 Lincoln Rd, Suite 12k, Miami Beach, FL 33139

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

For further questions, please email info@project6ny.com.