Our policy lasts 7 days. If 7 days have gone by since you received your purchase, unfortunately we can’t offer you a refund or exchange.
Customer satisfaction is our number one goal. If you are not completely satisfied with your item, you can mail back the item/s within 1 week of receiving it. Project 6 will refund you the cost of the item/s. The refunds will be issued within 48 hours and usually appear on your credit card or paypal statement within 3-5 business days. You can request a refund within seven days after receiving your order by sending us an email to email@example.com. The return shipping costs are your responsibility.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Sale items may be subject to a $5 restocking fee per item. Restocking fees cap at $20 per return. (So if you return 6 sale items, instead of a $30 restocking fee, it will only be $20).
To return your product, you should mail your product to our temporary address: Project 6, 9600 NW 42nd Street, Coral Springs, FL 33065
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
For further questions, please email firstname.lastname@example.org.
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